Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FNSIBK413 Mapping and Delivery Guide
Place client insurances with insurer and confirm insurance cover with clients

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FNSIBK413 - Place client insurances with insurer and confirm insurance cover with clients
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to complete an agreed insurance transaction by following the required processes to place and confirm a client’s insurance with an insurer.The unit applies to those with well-developed communication and administrative skills who provide broking assistance. Individuals may work in small or large brokerage organisations dealing with retail and commercial clients.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant state and territory regulatory authorities to confirm those requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

office equipment, technology, software and consumables

organisational documentation and records.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to place insurance cover
  • Establish client insurance requirements and selected cover according to organisational policies and procedures
  • Calculate and negotiate premium and statutory duties with client
  • Notify insurer of client details and selected cover according to organisational policies and procedures
       
Element: Establish interim cover
  • Obtain interim cover and confirm correct details
  • Forward confirmation of interim cover to insurers and client according to organisational policies and procedures
  • Identify and communicate optional extras to client
       
Element: Complete client documentation
  • Assist client in completing required documentation and declarations according to organisational policies and procedures
  • Confirm required documentation and declarations are completed prior to expiry of interim cover
  • Review and finalise client documentation and declarations according to organisational policies and procedures
  • Ensure premium payments have been made according to organisational policies
  • Provide required documentation to insurer
       
Element: Obtain and record documented evidence of insurance cover
  • Update client records according to organisational policies and procedures
  • Record insurer’s documentation on receipt and according to organisational policies and procedures
  • Update business and disclosure records according to organisational policies and procedures
  • Check receipt of documentation and confirm timely delivery to meet client requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

place and confirm client’s insurance with an insurer for at least two different clients.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative and industry compliance requirements relating to insurance transactions

organisational policies, procedures and authorities relating to insurance transactions

insurance details, including product policy conditions, benefits and exclusions

administrative and record-keeping processes

methods for calculating premium and statutory duties.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish client insurance requirements and selected cover according to organisational policies and procedures 
Calculate and negotiate premium and statutory duties with client 
Notify insurer of client details and selected cover according to organisational policies and procedures 
Obtain interim cover and confirm correct details 
Forward confirmation of interim cover to insurers and client according to organisational policies and procedures 
Identify and communicate optional extras to client 
Assist client in completing required documentation and declarations according to organisational policies and procedures 
Confirm required documentation and declarations are completed prior to expiry of interim cover 
Review and finalise client documentation and declarations according to organisational policies and procedures 
Ensure premium payments have been made according to organisational policies 
Provide required documentation to insurer 
Update client records according to organisational policies and procedures 
Record insurer’s documentation on receipt and according to organisational policies and procedures 
Update business and disclosure records according to organisational policies and procedures 
Check receipt of documentation and confirm timely delivery to meet client requirements 

Forms

Assessment Cover Sheet

FNSIBK413 - Place client insurances with insurer and confirm insurance cover with clients
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSIBK413 - Place client insurances with insurer and confirm insurance cover with clients

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: